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Terms & Conditions Agreement

All Exchange users are advised to read following Terms & Conditions. Any user who will place bet in Exchange is understood to be agreeing and accepting following:

In any low volume Markets if user's irregular high volumes are matched then it is prerogative of Exchange to void or hold the said bets, the decision made by the management would be final and no argument would be entertained in this case. Group Betting is not allowed winnings will be cancelled

Any sort of heating bet, any sort of Matching (Passing of funds), Court Siding (Ghaobaazi on commentary), Sharpening, Commission making is not allowed in Exchange. If any Exchange User is caught in any of such act then all the funds belonging that account would be seized and confiscated. No argument or claim in that context would be entertained and the decision made by Exchange management will stand as final authority.

Fluke hunting/Seeking is prohibited in Exchange. All the fluke bets will be reversed.

In case of any technical issue or disruption of services, Exchange is neither liable nor responsible to pay any losses.

Betfair.com reserves the right to reverse, resettle or void any Market or bet in case of result change or mistake, etc. Exchange in that case will settle according to Betfair.com. If any bets are voided by Betfair for any reasons we will not be responsible for it.

The decision made by Exchange in any matter is of utmost importance and final authority.

Group Betting is not allowed winnings will be cancelled

Terms & Conditions Agreement

All Exchange users are advised to read the following Terms & Conditions. Any user who places a bet on the Exchange is understood to be agreeing to and accepting the following:

In any low volume Markets if user's irregular high volumes are matched then it is prerogative of Exchange to void or hold the said bets, the decision made by the management would be final and no argument would be entertained in this case. Group Betting is not allowed winnings will be cancelled

Any sort of heating bet, any sort of Matching (Passing of funds), Court Siding (Ghaobaazi on commentary), Sharpening, Commission making is not allowed in Exchange. If any Exchange User is caught in any of such act then all the funds belonging that account would be seized and confiscated. No argument or claim in that context would be entertained and the decision made by Exchange management will stand as final authority.

Fluke hunting/Seeking is prohibited in Exchange. All the fluke bets will be reversed.

In case of any technical issue or disruption of services, Exchange is neither liable nor responsible to pay any losses.

Betfair.com reserves the right to reverse, resettle or void any Market or bet in case of result change or mistake, etc. Exchange in that case will settle according to Betfair.com. If any bets are voided by Betfair for any reasons we will not be responsible for it.

The decision made by Exchange in any matter is of utmost importance and final authority.

Group Betting is not allowed winnings will be cancelled

My Markets

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Market IDMarket NameLiability
1.264891407Bangladesh v West Indies / Match Odds-294.00
TN-286733Western Province v Lions / To Win The Toss-100.00
TN-286790Perth Scorchers W v Melbourne Stars W / To Win The Toss-100.00
TN-287919Perth Scorchers W v Melbourne Stars W / Match 1st Over Run(PS W vs MS W)Adv-115.00
TN-287921Perth Scorchers W v Melbourne Stars W / Total Match Sixes(PS W vs MS W)Adv-100.00

Help and Support

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📌 Frequently Asked Questions (FAQs)

Why is my bet not getting matched?

Bets may not be matched if there's no opposite bet at your selected odds. Adjust your odds or wait for market movement.

What does 'In-Play' mean?

'In-Play' refers to live events. Odds change in real-time and may be suspended during key moments (like goals or wickets).

What are the color codes on the odds?

Blue is for Back (Bet For), Pink is for Lay (Bet Against). They show odds and volume available to bet.

What is the difference between Exchange and Sportsbook?

Exchange allows betting against users, while Sportsbook offers fixed odds betting against the platform.

How do I cancel an unmatched bet?

Go to “My Bets” → “Unmatched Bets” and click the ❌ icon next to the bet to cancel it.

🧑‍💻 Contact Support

🔐 Account Issues

  • Forgot Password: Use "Forgot Password" on login screen.
  • Change Mobile Number: Contact support with ID proof.
  • Deactivate Account: Contact us for suspension options.

⚠️ Responsible Gaming

  • Set daily betting limits.
  • Self-exclude temporarily or permanently.
  • Contact support for help with gambling addiction.
👨‍💼 Still need help? Reach out via Live Chat or Email — we usually respond within 5–15 minutes.

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What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how the platform is used.

How we use cookies

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Managing cookies

You can control or delete cookies through your browser settings. Disabling essential cookies may affect your ability to log in or use parts of the Exchange.

Updates to this policy

We may update this Cookie Policy from time to time. Continued use of TOM Exchange after changes are published constitutes acceptance of the updated policy.

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